(Formerly NCDA / NFGE)



Dealer's illness called frequent

Sunday, January 09, 2000
Copyright © Las Vegas Review-Journal

Repetitive stress injuries occur quite often and are sloughed
off by casinos, an association president says.

By Caren Benjamin
Review-Journal

Every day, in casinos around the city, hundreds of employees make the same movement hundreds of times. They rub their thumbs over the top of a deck, then flick their wrists slightly, handing a player a stroke of good luck or temporary misfortune.

Extreme, repetitive stress injuries are a common problem among blackjack dealers, and one that is routinely sloughed off by casino management, said Tony Badillo, president of the Nevada Dealers Association.

"We have approached the casinos when people call us to complain, and the hotels don't pay attention. They laugh at us," said Badillo, who used to wear supporting bands on his wrists and elbows to ease the pain when he dealt blackjack.

Casino officials, on the other hand, say they rarely hear of repetitive stress complaints and can easily help workers cope with them if they do.

As a result, Badillo claims, those who complain at all do so quietly for fear of losing their jobs. That could change, though probably not in the very near future.

The federal Occupational Safety and Health Administration in November proposed workplace rules that would require many employers to provide ergonomically correct working environments. The proposal could cover an estimated 27 million people who work at computers, on assembly lines, or at other jobs that require either repetitive motion or heavy lifting.

Whether blackjack dealing and running other casino games will fall under the new standard seems likely, said Danny Evans, chief administrator for the state's OSHA enforcement programs.

Carpal tunnel is caused by the compression of the median nerve in the wrist. This nerve supplies sensation to the thumb side of the palm and to the thumb, the index finger, the middle finger and the thumb side of the ring finger.

For a condition to be covered under OSHA rules, it must be diagnosed and clearly linked to workplace activity.

Certainly the motion involved in dealing blackjack could cause injury and possibly carpal tunnel, said Sheree Gibson, an ergonomic consultant in Greenville, S.C.

"I can imagine working four or five hours doing that constantly, it would not be unusual to see people start to have problems," Gibson said.

Yet Las Vegas orthopedic surgeon Arthur Taylor says in his practice he doesn't "see dealers having a larger percentage of carpal tunnel than the regular population." In fact, he doesn't think dealing can cause the condition.

Carpal tunnel is caused by both repetition and load, explained Taylor, who works with experts around the country studying how workplace conditions may affect the hand. The load, a single card or deck, is insignificant for blackjack dealers. As for repetition, "you'd be surprised if you actually look at a dealer that their motions can vary quite a bit and they are given significant rest times."

More often, what he says he sees is dealers coming in with tendonitis caused by some outside activity that may get aggravated on the job.

Dealers' Association Vice President Jack Lipsman says he believes local doctors are reluctant to diagnose casino workers with repetitive stress injuries lest they anger the business owners and be taken off lucrative provider lists.

"The power of the dollar. You are not going to find too many doctors in the area to promote the thesis that it is repetitive motion that causes problems," said Lipsman.

Wrist and arm injuries are simply not a common complaint among dealers, said Alan Feldman, spokesman for Mirage Resorts Inc. "I'm not saying it's not possible," just that it's not something he has heard much about.

Of the 30,000 casino employees with Mandalay Resort Group, "we've had very few people complaining of carpal tunnel," company spokeswoman Sarah Ralston said.

Certainly if someone complained of a repetitive stress injury "we'd try to accommodate that as best we could," according to Feldman. Over the next year the federal government will hold several hearings around the country to get comments from businesses and others potentially affected by the ergonomic rules. Evans guesses it could be as long as three to four years before the standards are actually in place.

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