(Formerly NCDA / NFGE)



Dealers question working conditions following union vote

Saturday, April 28, 2001
Copyright © Las Vegas Review-Journal

By SHARON GERRIE
REVIEW-JOURNAL

Monte Carlo dealer Ginger Sheahan feels much the same today as she did more than four months ago -- underpaid and unappreciated.

"We (the dealers) helped build this city. We worked with the customers, got them coming back, made things fun. I make $6.37 an hour and I'm 27 years in the business." said Sheahan, who voted in favor of a union when the Monte Carlo's dealers held an election in December. "After the union elections, I got a 75-cent-an-hour raise and a raise in the co-pay on my health insurance at the same time. I actually lost money in that deal."

Earlier this week, dealers from more than a dozen casino properties met informally with Transport Workers Union representatives who are negotiating contracts for dealers at the three casino properties where unions were authorized. Dealers at eight other properties rejected the union, while one election was canceled before a vote was held.

Many of the dealers at the meeting said working conditions for dealers have not improved since the elections despite management promises to improve conditions for dealers if they rejected the union.

"They (casino management) asked for a second chance to make things better for us, but they aren't coming through on their promises," said Clifton Williams, a Bellagio dealer.

Alan Feldman, vice president of public affairs for MGM Mirage, Friday rejects that claim.

"We firmly reject the notion that nothing has happened for them since the elections. It is just untrue. We have made a tremendous amount of progress in a very short time," Feldman said, adding that there will always be some employees that won't be happy without a union.

Feldman said some MGM Mirage properties have already seen new benefits and perks and more are in the works. The MGM Mirage spokesman also noted that changing policy in a corporation the size of the gaming giant doesn't happen overnight.

He said since the union elections, all the properties that had elections have held dealer meetings. In some cases new uniforms are being considered, dealer lounges are being remodeled, scheduling is being re-evaluated and committees have been formed to address ongoing concerns, he said.

After the union was turned down by dealers at the MGM Mirage properties, Bellagio dealer Gabriel Ruz said he and two other employees approached Bill Bingham, vice president of gaming, and Mary Kenneth, vice president of human resources at Bellagio.

"We had four issues we wanted cleared up. Not any of the them were resolved," Ruz said. "We wanted a raise. We wanted flex-time like the MGM Grand dealers have. We wanted short-term disability (insurance) covered by the company, like the MGM Grand dealers have. And, we wanted the company contribution to the 401(k) raised from 15 percent to 18 percent.

"What did we get? Nothing," he said.

Bingham's office said he was on vacation until Monday and Kenneth did not return calls on Friday.

Feldman said benefits and compensation for all MGM Mirage properties are not the same, although they are of similar quantity and quality, depending on the needs at the individual properties.

"We are not a one-size-fits-all corporation, so some things offered on one property are tweaked and different at another. We do, however, have a corporate transfer policy which will allow any employees to transfer to another property to advance their careers," Feldman said.

Many of the dealers at the three properties that did authorize a union -- the New Frontier, Tropicana and the Stratosphere -- said they are not faring much better than those at casinos that rejected unionization.

"The dealers are scared to death of management. They are treating us terrible," said Karen Ball, a dealer at the Stratosphere.

Ball, a blackjack dealer, said she is being told to deal more hands per hour than the average.

Patricia Reed, a Stratosphere dealer with 18 years experience, said she fears the demerit point system at her property.

"If you get 12 (demerit) points, you are fired. I got sick and was hospitalized. All my supervisors knew about it, but I still got a (demerit) point for abandoning my job," Reed said.

Jay Roberts, vice president of human resources with the Stratosphere, disputed there has been retaliation against employees involved in the union vote.

"Because we are in ongoing contract negotiations with the TWU, we have no other comment at this time," Roberts said.

This story is located at:
http://www.lvrj.com/lvrj_home/2001/Apr-28-Sat-2001/business/15969391.html


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