(Formerly NCDA / NFGE)




 
Dealers turn to little-known union

By Liz Benston / Staff Writer
September 29 - October 5

In spite of what casinos have been saying for years, dealers have had a union at their disposal since at least 1989.

But this union doesn't operate like any others you've probably read about.

It's never been officially recognized by any of the state's casinos, nor has it been voted in by any dealers. While the group had several thousand dues-paying members at its peak in the 1990s, it boasts but a handful of supporters today.

But it does things other unions do, like stick up for workers who have been capriciously fired or threatened by management — an all-too-common occurrence in the casino trenches.

The International Union of Gaming Employees, a group that has maintained its registration with the Secretary of State's Office for more than 15 years, could be called a shadow union.

Dealers in the know have called the group, formerly known as the Nevada Casino Dealers Association, in time of need. The use-in-case-of-emergencies system has benefited both workers and management. Dealers have a last-resort group willing to go to bat for them without the hassle of union dues and the job risk associated with signing union representation cards.

Management still maintains wide-ranging control over their dealers. Unlike their Culinary Union-protected counterparts, dealers — like the vast majority of employees in this state and most other states nationwide — are "at will" employees who can be fired at any time and for any reason that doesn't run afoul of federal anti-discrimination laws.

"When people got fired we'd threaten to go to the newspapers," said Tony Badillo, a former dealer who once worked at the Sands hotel and now serves as the sometime president of the dealer union. "We'd usually get the guy's job back. We had issues with all the casinos. But we dealt with them in good faith."

The last thing casinos want is bad publicity, a riled-up workforce and a union ready and willing to take sign-ups.

Dealers are fired up over a recent tip policy at Wynn Las Vegas requiring them to split a fraction of their tips with floor supervisors and boxmen. As part of the change, the pit boss position has been removed and floormen, now called service team leaders, will oversee small groups of dealers and be supervised by a casino manager and two assistant managers.

The voice mail box of the International Union of Gaming Employees has been filling up with angry dealers in recent weeks. Problem is, only a few of Wynn's dealers have expressed interest in taking the step of signing a union card.

Even with a 10 percent cut in earnings, Wynn dealers will still be among the best paid in town. Risking your job is a tough pill to swallow for people making up to $88,000 per year — around $300 per day — in tips.

Jack Lipsman, a former Flamingo dealer who serves as Badillo's second in command, says the job risk involved in union organizing is real.

"We challenge Wynn not to intimidate the dealers and to allow a union card check," he said. "If he doesn't want it, let him say so. And if he agrees, we'll put aside this tip issue."

The group helped the short-lived campaign by the Transport Workers Union — an industrial trade union and well-funded AFL-CIO member that knew little about casinos and how to motivate dealers — to organize dealers in the 1990s.

After voting in the TWU at three lower-profile casinos — the New Frontier, the Stratosphere and the Tropicana — dealers in 2002 rejected the union in two of those properties. The group didn't have much success negotiating with the casinos and only struck one contract at the New Frontier — a document panned by the dealers as ineffective and a major factor leading to union decertification at the Stratosphere and Tropicana casinos.

Even with its dubious status, the unofficial dealers union was perhaps more effective. Among other things, the group helped push a bill in 1995 to clarify the tip pooling issue and fought a 1999 initiative at the former Resort at Summerlin to include floor supervisors in the tip pool. The bill never passed but the Summerlin casino dropped the tip sharing plan.

Wynn President Andrew Pascal has acknowledged some dealer distress but says it's just a matter of time before the casino settles into the new system. The dealer incentive program, which will involve ratings from secret shoppers, will help offset the tip sharing while rewarding the most deserving dealers, he said.

Dealers are a nomadic, distrustful bunch who "got a lousy taste in their mouth" from the TWU experience, Lipsman said.

It may be now or never, he said.

"If this thing at Wynn isn't enough for them to organize, nothing will be."

Liz Benston covers gaming for In Business Las Vegas and its sister publication, the Las Vegas Sun. She can be reached at (702) 259-4077 or by e-mail at benston@lasvegassun.com.

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