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THE STRIP: Tip policy
inspires protest
Dozens of pickets gather to decry toke pooling at
Wynn Las Vegas
By JENNIFER
ROBISON
REVIEW-JOURNAL
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Chris Heath
came to Las Vegas for Thanksgiving.
She stayed here for a protest.
Heath was standing in front of Wynn Las Vegas on
Friday afternoon, rallying against a policy that
redistributes a portion of casino dealers' tips to
their supervisors.
Heath's brother is a dealer inside the
hotel-casino, and she wanted to support him, she
said. "It's wrong for this big,
rich man to steal money |

A picket stays
incognito under a bag Friday at a rally against
Wynn Las Vegas' tip-sharing rules. The person
claimed to deal at Wynn.
Photo by John Gurzinski. |
|
from people
who live paycheck to paycheck," said Heath, a San
Antonio accountant who added that her brother's
income has dropped 20 percent since the
tip-splitting regulation took effect Sept. 1. "If
he thinks his front-line managers don't make
enough money, he should give them a raise, and not
do it on the backs of their subordinates."
Heath was one of dozens of sign-carrying
protesters marching outside Wynn Las Vegas in a
demonstration organized by the International Union
of Gaming Employees, an inactive union that
doesn't officially represent dealers at the resort
or anywhere else on the Strip.
Jack Lipsman, vice president of the union and a
retired dealer with 24 years' experience, said the
group initiated the protest because the union
wanted to stand up for the rights of dealers at
the hotel. He also said the policy could hurt the
gaming industry if it's allowed to stand.
"For the first time in 75 years of gaming, (Steve
Wynn) is taking dealers' tip money and using it to
pay salaries," Lipsman said. "I personally admire
(Wynn) because I think he's a brilliant person,
but he's out of his league now. He's messing with
things that shouldn't be messed with." |
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Pickets rally Friday
against the tip policy at Wynn Las Vegas, which
redistributes a portion of casino dealers' tips to
their supervisors. The marchers drew occasional
horn honks from passing drivers. Photo by John
Gurzinski. |
Wynn Resorts
Ltd. officials established the tip-sharing policy
to equalize incomes between dealers and their
supervisors. Before the change, dealers at Wynn
Las Vegas pulled in an average of $100,000 a year
in wages and tips, while their managers typically
took home a salary alone of about $60,000
annually. Executives at the
hotel-casino said when they announced the new rule
in August that a large base of high-end patrons
who tipped generously on big bets exacerbated
the pay disparity
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between
dealers and their bosses. The imbalance caused a
shortage of workers willing to take on supervisory
positions, they said.
The policy, which also gave managers an increase
in base wages, realigned dealers to an average of
$90,000 a year, while supervisors began making
$95,000 a year.
Before the plan went into effect, dealers flooded
the Review-Journal and online message boards with
letters and statements condemning the policy. One
dealer told the Review-Journal he could lose up to
$30,000 annually in gratuities.
Now, concerned Wynn dealers are getting support
from friends and relatives, retired dealers and
dealers from competing resorts.
Bill Wolf, a dealer at Bellagio, said he attended
the protest to show solidarity with his fellow
dealers.
"Where does it stop? In every department at a
casino, employees make more than the managers,"
Wolf said. "Do we give tip money to pit clerks
because they do markers? Do we give them to
security because they bring fills? I'm absolutely
worried (about losing tips). They'd all do it if
they can get away with it here. Why wouldn't
they?"
Harmony Hooper, also a Bellagio dealer, said she
marched in the demonstration because the new rules
at Wynn Las Vegas were unfair to her peers.
"I just don't understand it," Hooper said. "People
tip because they like you. Never has someone
reached into my toke jar and taken what they
wanted."
About 40 protesters with signs were pacing the
front of the property 15 minutes before the
rally's scheduled start at 2 p.m. By 2:30, roughly
75 demonstrators were on the scene, carrying
signs, waving American flags and handing out
informational fliers to passing tourists. The
marchers garnered occasional horn honks and shouts
from passing drivers.
The scene made an impression on at least one
tourist.
George Carter, a visitor from Southern California,
stopped to chat with demonstrators.
"I'm sorry they have to protest," Carter said. "No
one gives money (tips) thinking it's going to
management. It's certainly changing my opinion of
the company."
Carter said he doesn't gamble much, and he isn't a
regular patron of Wynn Las Vegas. But he labeled
the policy "dishonest."
"It's despicable somebody who could build that
(hotel) would pick the pockets of employees when
he doesn't have to," Carter said as he motioned
toward the hotel-casino. "He just needs to stop
this."
Lipsman speculated that Wynn changed the resort's
tip rules to innovate new practices within the
gaming sector.
"But it's backfired because it hurts other
people," Lipsman said, adding that he believes
allotting one worker's tips to another employee is
illegal under Nevada Revised Statutes 608.160.
Lipsman said his union is inactive as an
organizing group. He said the union didn't intend
to try organizing dealers at Wynn Las Vegas.
Friday's protest wasn't the first action taken
against the tip-dividing move.
Dealers petitioned Nevada Labor Commissioner
Michael Tanchek to issue a ruling on the legality
of the policy.
Tanchek announced on Sept. 13 that the practice is
legal under Nevada Revised Statutes 608.160 as
long as gratuities are shared with Wynn Las Vegas
employees who handle customer service.
Also on Sept. 13, two Wynn Las Vegas dealers filed
a lawsuit in Clark County District Court seeking
class action status for the more than 500 dealers
affected under the tip-sharing rule.
Despite earlier activities against the policy,
Wynn Las Vegas dealers were not on hand during
Friday's protest, though one demonstrator wore a
bag over his head and claimed to be a Wynn dealer.
Lipsman said the union told Wynn Las Vegas dealers
to avoid the demonstration so they wouldn't lose
their jobs in retaliation for railing publicly
against the tips policy.
One Wynn Las Vegas dealer who called the
Review-Journal earlier this month at Lipsman's
request said she felt she would be fired if she
spoke out against the resort.
"Everyone is really, really scared," she said. "We
try not to take it to the table, but the tension
is still there between the floor people and the
dealers. Every day you have to deal with it."
The dealer said she and her peers "left great jobs
and long vacation times to come to him with this
great promise." Dealers came from across the
country for an opportunity to work at Wynn, she
added.
"I really don't think this is the kind of thing he
wanted to promote here," she said.
Wynn executives didn't return a Wednesday phone
call seeking comment on the rally or whether the
resort's dealers could take part in the event. A
spokesman said Friday that officials were out of
town for the holiday.
After the dealers sued in September seeking to
overturn the tip-sharing rule, Wynn Las Vegas
President Andrew Pascal said the pair were welcome
to continue working at the hotel "as long as they
come to work and do their jobs."
The protesters, who are planning three more
demonstrations by year's end, also struck a
conciliatory tone Friday.
Said Lipsman: "We're not against (Wynn) in any
way. We just want him to get this out of his
system and reverse the policy, and we'll walk away
friends."
Review-Journal writer Benjamin Spillman
contributed to this report. |
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